Certification Program
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Certification Training Program

A steady spark of mission stimulation and rejuvenation is readily available in SEACAA's Certification Training Program. More than 1,000 staff members from dozens of local SEACAA agencies are currently active in the program, which offers administrators at all levels a choice of three graduate certification curricula: Certified Manager, Certified Service Provider, and Certified Community Organizer. Each of the graduate certification requires completion of various courses that target key administrative duties and functions.

The Certified Manager curriculum consists of seven 20-hour modules:

  • Module I - History and Philosophy of Community Action: A Historical Review and Philosophical Focus
  • Module II - Fundamentals of Corporate and Financial Management: Maintaining Corporate Integrity
  • Module III - Managing Human Resources: Productivity Improvement Through People
  • Module IV - Organizational Leadership: Managing the Work Group
  • Module V - Managing Organizational Change: The Manager as a Change Agent
  • Module VI - Organizational Excellence: Building High Involvement Teams
  • Module VII - Strategic Leadership: Creating the Future

Both the Certified Service Provider and Certified Community Organizer curricula include five courses, the first three of which are requirements for both:

  • Module I - History and Philosophy of Community Action
  • Module II - Managing Change: Preparing the Future
  • Module III - Managing Interpersonal Relationship
  • Module IV - Developing Skills & Resources for Direct Services
  • Module V - Community Services Delivery: Developing Family and Case Management Skills

Completing the Certified Community Organizer curricula are:

  • Module VI - Organizational Excellence: Building High Involvement Teams
  • Module VII - Community Organization Skills

Courses, each of which runs for two and a half days, are offered throughout the year at various times and locations - often in conjunction with SEACAA Board meetings. Courses can be sponsored by local SEACAA agencies, state SEACAA agencies, or SEACAA itself. Certified Graduates are required to complete a two-day re-certification class each year to maintain an active status.

Beginning with the Charter Graduating Class in 1993, more than 250 have attained Certified Graduate status to date!